Privacy Policy

1. Introduction

Welcome to the IFFCO Franchise Portal ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or submit a franchise enquiry.

By using this website and submitting our franchise enquiry form, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you submit the franchise enquiry form on our website, we collect the following personal information:

• Full Name – to identify you and personalise our communication.
• Mobile Number – to contact you regarding your franchise enquiry.
• Email Address – to send confirmation and follow-up communication.
• City / State – to understand your location for franchise availability.
• Franchise Type & Fertiliser Category – to match you with the right franchise opportunity.
• Investment Capacity – to assess suitable franchise options for you.

We do not collect any sensitive personal data such as financial account details, government ID numbers, or health information through this website.

3. How We Use Your Information

The information you provide is used solely for the following purposes:

• To process and respond to your franchise enquiry.
• To contact you via phone or email regarding IFFCO franchise opportunities.
• To understand demand patterns and improve our franchise services.
• To comply with legal obligations, if required.

We will not use your information for unsolicited marketing or sell it to any third parties.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. Your enquiry details may be shared only with:

• Authorised IFFCO franchise representatives who will follow up on your enquiry.
• Internal team members responsible for franchise management.

All such parties are bound to maintain the confidentiality of your information.

5. Data Storage & Security

The information you submit is transmitted securely and stored on our mail server. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws. Franchise enquiry data is typically retained for up to 12 months from the date of submission.

7. Cookies

This website may use basic browser cookies to improve user experience (e.g., session management). We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings, though some parts of the site may not function correctly as a result.

8. Third-Party Links

Our website may contain links to the official IFFCO website (www.iffco.in) and other external resources. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

9. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for future communication at any time.

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our website is not directed at persons under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: